Legal Advice

Last Updated March 2018.


THE BUSINESS REGISTRATION NUMBER (C.I.F. – Certificado de Identificación Fiscal) –  E 54940861


IDENTIFICATION OF THE MERCANTILE REGISTRY (locality, volume, section and sheet) Registered in the Mercantile Registry of Alicante, Volume 3,324, Folio 89, Inscription (first) c with Sheet A-114242



The purpose of this document is to regulate the CONTRACTING CONDITIONS of the Online Pre-Reservation and Reservation facilities of Finca El Otero C.B, with registered address at Calle Atalaya 60, Aigües, 03569, Alicante, through

The use of these facilities, will imply the full acceptance and validity of every one of the Terms and / or General Conditions of Finca El Otero C.B.

The facility is not intended for minors and does not request or collect information relating to minors.


2.1. Pre-Reservation Facility

The Online Pre-Reservation service is merely a facility for a prospective customer (USER) by means of consultation to access information for accommodation at Finca El Otero. Any consultation made by a USER will be responded to by Finca El Otero by email within 24 hours of such consultation. The response will state the terms for which a reservation can be offered and allowing the USER the opportunity to accept or reject the offer. The reservation will only be binding once acceptance of the offer has been made in writing by the USER and payment as described in the offer has been received by Finca El Otero.

2.2. On-line Reservation Facility

  1. The on-line facility is for booking accommodation by a USER. The use of this service will imply the full acceptance of the terms and conditions associated to the booking of accommodation at Finca El Otero which will automatically be considered as contractually binding without the necessity for separate written agreement to these terms and general conditions.
  2. Contracting procedure: After having made a booking including having made the corresponding required payment on-line by credit card, the USER will receive an email confirming that the USER’S booking has been processed and is confirmed. This email will serve as proof of the USER’S reservation.
  3. Guarantee: The reservation is confirmed and guaranteed in accordance with the terms and general conditions.
  4. Cancellation of the reservation by either party.

Cancellation by Finca El Otero – In the unlikely event of cancellation of a reservation by Finca El Otero in exceptional circumstances, notice of cancellation will be served by email to the USER. Such notice of cancellation will include confirmation that the USER will be refunded by Finca El Otero to the extent of the full amount which had already been paid by the USER in respective of the booking and will be paid into an account as instructed by the USER within seven days of such instruction.

Cancellation by the USER more than 30 days of the arrival due date – Notice of cancellation must be made in writing by the USER to Finca El Otero. A refund of the full amount which had been paid by the USER in respective of the booking is to be paid to the USER by Finca El Otero. The USER is to confirm bank details by means of written instruction to Finca El Otero as to where the refund is to be paid and such refund will be paid within seven days of such instruction.

Cancellation by the USER within 30 days of the arrival due date at Finca El Otero or non-arrival of the Guest/s at Finca El Otero on the arrival due date – The USER is required to pay the full amount of the reservation accommodation cost due offset to the extent of any deposit already paid in respect of the reservation. The USER is required to pay the amount owing to Finca El Otero into such bank account as directed by Finca El Otero, within seven days of the arrival due date at Finca El Otero.

2.3 Accommodation rates.

The prices related to the reservation will be indicated during the booking process. VAT is applied to prices.

Only prices quoted in writing together with a corresponding term are valid. In the event of the necessity to adjust prices for justifiable reasons, Finca El Otero reserves the right to modify these rates without prior notice, any price adjustments are to be notified to the USER in writing in advance of the Guest’s due date of arrival.

The prices shown at the time of booking include VAT (or equivalent tax) according to the applicable tax rate at the time.

In case the tax rate changes between the date of the reservation and the due date of arrival of the Guest/s which affect the price of the reservation, the tax rate in accordance with tax regulations will be applied to the price of the reservation and the resultant price increase will become payable by the USER.

2.4 Undertaking by the USER

The USER undertakes to use the facility in a manner consistent with the Law, morality, good customs and public order, as well as with the provisions of these Terms and / or General Conditions of contract. As a result, the USER is not obliged to use the services, for purposes or effects that are unlawful and / or contrary to the provisions of these Terms and / or General Conditions of contract, harmful to rights and / or interests of third parties or that, in any way, can damage the facilities

2.5 Operational Modifications

Finca El Otero CB may unilaterally modify, at any time and without prior notice, the services provided, or the Operational, technical and usage conditions of the services. Similarly, USERS, to improve the service and establish an optimum level of quality, may suggest those modifications they deem useful, by contacting the people responsible for the page through the email address:


In accordance with Organic Law 15/1999, of December 13, on Personal Data Protection and its development regulations, the user is informed that the information provided in the information request or reservation form, as well as those obtained as a result of the subsequent management of the services will be treated and incorporated into a file of responsibility of FINCA EL OTERO CB, which is registered in the Spanish Agency for Data Protection.

The collection and processing of personal data collected in the application form, are intended to process your request for service.

The completion of the corresponding form is not mandatory and has an optional character. The refusal to provide the data requested will mean the non-provision or impossibility of accessing the service for which they were requested.

The user is responsible for the veracity of the Personal Data provided to FINCA EL OTERO CB, and for the communication of any alteration in them.

FINCA EL OTERO CB, undertakes to comply with its obligation of secrecy of personal data and their duty to keep them, and will take the necessary measures to prevent their alteration, loss, treatment or unauthorized access, considering the state of technology.

The user may exercise his rights of access, rectification, cancellation and opposition, in the terms legally established, communicating in writing to FINCA EL OTERO at the following address: Atalaya nº 60, Aguas de Busot (Alicante) Sending an e-mail to

The User can at any time exercise the rights of access, rectification, cancellation and opposition of personal data by email to or by writing to FINCA EL OTERO CB, Calle Atalaya 60, 03569, Aigües (Alicante) together with a photocopy of the user’s ID.


4.1 This website system will produce cookies when the user connects to the site.

4.2 Cookies improve this website and provide a better and more personalized service. Specifically, they:

a Make an estimate of numbers and usage patterns.

b Store information about the user’s preferences and customize this website according to the USER’S individual interests.

c Speed up the USER’S searches.

d Recognize the USER upon returning to this site.

4.3 As a result, this system may collect information about the USER’s computer, including, if applicable, IP address, operating system and browser type, for system administration. This is statistical data on how the user navigates this website.

4.4 For the same reason, information can be obtained about the USER’s general use of the Internet through a cookie file which is stored on the hard drive of the computer. Cookies contain information which is transferred to the computer’s hard drive.

4.5 The USER can refuse to accept cookies by activating the settings in the USER’s browser to reject cookies. However, if this configuration is selected, the USER may not be able to access certain parts of the Website or take advantage of any of the services. Unless you have adjusted your browser settings to reject cookies, our system will produce cookies when you connect to our site.


5.1 Finca El Otero declares that the industrial property rights (Trademarks, Trade names, etc.) that appear on this Website are owned and / or are legitimately exploited by agreements or licenses of use, being duly protected by the existing Regulations on Industrial Property. The USER undertakes to use the Website in a diligent, correct and lawful manner and undertakes to abstain from:

a Contravening the “copyright”, trademarks and other data identifying the rights of Finca El Otero as well as any information mechanisms that may contain them.

b Use the contents and the information obtained through its Website to send advertising, communications for direct sales or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people.

c Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.

d In general, use the contents in a manner, for purposes or effects contrary to the law, morality and generally accepted good customs or public order. Finca El Otero does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other property or right related to its Website.

5.1 Procedure in case of violation of intellectual property rights.

If any USER or a third party considers that any of the contents has been entered their Website in violation of their intellectual property rights, they must send a notification with full and accurate indication of their data and intellectual property rights. allegedly infringed as well as the Website.


Finca El Otero reserves the right to modify these Terms and / or General Contracting Conditions, informing users of the modifications made through


7.1 Finca El Otero does not guarantee the reliability, availability nor continuity of the services available to the USERS and as such does not take responsibility for any damages and / or deprivation due to the lack of availability, reliability or continuity of the web page or its services.

7.2 Finca El Otero does not take responsibility for any alterations in software or hardware of a USER or persons visiting the website.


These Terms and / or General Contracting Conditions are governed by Spanish Law. FINCA EL OTERO C.B. and users, for the resolution of any dispute that may arise, with respect to its validity, execution, compliance or resolution, total or partial, are submitted, expressly waiving their own jurisdiction or any other that could correspond to the jurisdiction of the Courts and Tribunals of Madrid.