Privacy Policy


In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (below, GDPR) of Law 34/2002, July 11, services of the information society and electronic commerce (hereinafter LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights FINCA E LOTERO CB guarantees the protection and confidentiality of personal data, of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.
The Data Protection Policy of FINCA EL OTERO CB rests on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudence framework, being able to demonstrate it to the corresponding supervisory authorities.
The data provided will be processed in the terms established in the GDPR, in this sense FINCA EL OTERO CB has adopted the levels of protection that are legally required and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user should be aware that security measures on the Internet are not impregnable.

Responsible for treatment: Who are we?
Denomination: FINCA EL OTERO C.B.
C.I.F.: E54940861
Address: Calle Atalaya 60,
03569, Aigües,
Phone: 608334615

Purpose of processing: Why will we use your data?
All the data provided by our customers and / or visitors on the website of FINCA EL OTERO CB or its staff, will be included in register of activities of processing personal data, created and maintained under the responsibility of FINCA EL OTERO CB, essential to provide the services requested by users, or to solve the doubts or questions raised by our visitors. Our policy is not to profile the users of our services.

Processing legitimacy: Why do we need your data?
a) Contractual Relationship: It is the one that applies when you purchase one of our products or, contract any of our services.
b) Legitimate interest: To respond to the inquiries and complaints you raise and to manage the collection of the amounts owed.
c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the communications necessary to respond to the query or request for information raised.

Recipients: Who do we share your data with?
We do not transfer your personal data to anyone except those public or private entities to which we are obliged to provide your personal data in connection with compliance with any law. To give an example, the Tax Law requires the Tax Agency to easily iterate certain information on economic transactions exceeding a certain amount.
In the event that, apart from the cases discussed, we need to disclose your personal information to other entities, we will ask you in advance for your permission through clear options that will allow you to decide in this regard.

Communication: Where could we send your data?
We will not make international transfers of your personal data for any of the purposes indicated.

Preservation: How long will we keep your data?
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies Policy.
In this sense, FINCA EL OTERO CB will keep the personal data after the end of your relationship with you, duly blocked, during the limitation period of the actions that may arise from the relationship with the interested party.
Once blocked, your data will be inaccessible to FINCA EL OTERO CB, and will not be processed except for it making available to public administrations, judges and courts, for the attention of the possible responsibilities a born of the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: How are we going to protect your data?
We use all reasonable efforts to maintain the confidentiality of the personal information in our systems. We maintain strict levels of security to protect the personal data we process from accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, nature and risks to which the data is exposed. However, we cannot be held responsible for your use. (including username and password) you use on our website. Our staff follows strict privacy rules and in the event that we hire third parties to provide support services, we require them to follow the same rules and allow us to audit them to verify compliance.

Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
a) Right of access to your personal data, to know which are being processed and the processing operations carried out with them.
b) Right to rectification of any inaccurate personal data.
c) Right to deleting your personal data, where possible (e.g., by legal imperative).
d) Right to limit the processing of your personal data when the accuracy, legality or necessity of the processing of the data is doubtful, in which case, we may keep them for the exercise or defense of claims.
e) Right to object to the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. FINCA EL OTERO CB will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
f) Right to the portability of your data, when the legal basis that enables us for its processing is the existence of a contractual relationship or your consent.
g) Right to revoke the consent granted to FINCA EL OTERO CB

To exercise your rights, you can do so free of charge and at any time by contacting us at Calle Atalaya 60, 03569, Aigües, Alicante, attaching a copy of your ID.

Rights Protection: Where can you make a claim?
In case you understand that your rights have been neglected by our entity, you can make a complaint at the Spanish Data Protection Agency, through one of the following means:
– Electronic headquarters:
– Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
– Phone: 901100099 and 912663517

There is no cost to make a complaint with the Spanish Data Protection Agency and there is no need for attorney or solicitor assistance.

Updates: What changes can be made to this Privacy Policy?
FINCA EL OTERO CB reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.